Privacy Policy

Last Updated: October 22, 2025

At CaseSpin API, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our API services.

1. Information We Collect

1.1 Information You Provide

• Account Information: Email address, name, company name, billing information
• API Keys: Generated keys for authentication and access control
• Communication Data: Messages, support tickets, and feedback

1.2 Automatically Collected Information

• API Usage Data: Request logs, endpoints accessed, response times
• Technical Data: IP addresses, browser type, device information
• Analytics: Usage patterns, feature utilization, performance metrics

1.3 Third-Party Data

• Steam Data: Public Steam inventory data, market prices, trade information
• Payment Information: Processed through secure third-party payment processors

2. How We Use Your Information

• Provide, maintain, and improve our API services
• Process transactions and send billing notifications
• Respond to your requests, questions, and support needs
• Monitor and analyze usage patterns and trends
• Detect, prevent, and address technical issues and security threats
• Send important updates about our services
• Comply with legal obligations

3. Data Sharing and Disclosure

3.1 We DO NOT Sell Your Data

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

3.2 We May Share Data With:

• Service Providers: Payment processors, hosting providers, analytics services
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

4. Data Security

We implement industry-standard security measures to protect your information:

• Encryption of data in transit (HTTPS/TLS)
• Secure storage with encryption at rest
• Regular security audits and updates
• Access controls and authentication
• Monitoring for suspicious activity

5. Data Retention

• Account Data: Retained while your account is active
• API Logs: Retained for 90 days for debugging and analytics
• Billing Records: Retained for 7 years for legal compliance
• Deleted Data: Permanently removed within 30 days of account deletion

6. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Export: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Object: Object to certain data processing activities

To exercise these rights, contact us at privacy@casespin.fun

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze site usage and performance
• Improve user experience

You can control cookies through your browser settings.

8. Third-Party Services

Our API may integrate with third-party services:

• Steam API: For market data and inventory information
• Payment Processors: For billing and subscriptions
• Analytics Tools: For usage monitoring

These services have their own privacy policies, which we encourage you to review.

9. Children's Privacy

Our services are not intended for users under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected data from a child, please contact us immediately.

10. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by:

• Posting the new policy on this page
• Updating the "Last Updated" date
• Sending an email notification to registered users

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

• Email: privacy@casespin.fun
• Support: api@casespin.fun
• Website: https://api.casespin.fun